Thand you, Heather. I want to tell you that as a retired Division Customer Service Executive over 14 States, I seldom saw your level of care and attention given to a customer with a very small order. When this order is done, I would like to make your extraordinary service to the owner of your company if that is all right with you. In todays’s rush/rush world, we are too often too quick to complain when a ball is dropped, but too slow in commending someone who does a great job. You are a credit to your company and the owner needs to know it.
Thank you for going an extra mile, Heather. I appreciate you, especially for such a small order. I would recommend you and y our company to others, for sure!
Sent from Mail for Windows 10
Thank you! We were able to get logged in and made our order too. We’ve been very pleased with the stamps we’ve got from you before. They work really well in our clay.
–Greg and Robin M.
Just wanted to send you guys another big thank you. I really appreciate the action you took to correct my order. Sending me a new stamp right away was so incredibly appreciated. Great service…. Our company will be sure to call you for future needs.
Thank you for your communications, friendliness on the phone, and wonderful efficiency. ”
(You’re welcome Keith! Thanks for the good word. We love hearing from our customers. – Simon)
Kim, you’ve been a great help. Continue to make this the best day of your life!
Sent: Wednesday, February 08, 2017 12:31 PM
Subject: RE: Order Quote/Proof from Simon’s Stamps, Inc.
Just received our stamps. They’re great!
From: Michael F.
Sent: Wednesday, February 01, 2017 7:38 PM
To: Simon’s Stamps
Subject: Re: Order from SIMON’S STAMPS, INC..
“I just want to say you guys are the absolute best. I work with all kinds of apparel makers, printers, seamstresses, etc. and Simon’s Stamps are truly the real deal and a step above the rest. I recommend your stamps to everyone, ensuring zero hassle, quick shipping, and a great team for assistance. We 💛 ya Simon’s Stamps!”
Getting letters from great customers like this is a really great way to start your day. 🙂
Dear Simon’s Stamps,
Yours is the best customer service ever.
Do you have a manager I can mention this too, or are you the business owner?
Seriously, if you have a manager, please respond with your name and theirs, along with the manager’s email.
Either way, many thanks and I’d like to see more businesses behave similarly.
Sent: Wednesday, January 18, 2017 11:31 AM
To: Simon’s Stamps
Subject: Re: Order
Thanks for confirming. You guys do great work I get compliments about the stamps all the time.
Thanks, Brian. You’re a great customer!